Politique de confidentialité

1. Le Champ d'application

This policy describes the personal data the Company collects from individuals, how it processes that data, how it is shared with third parties, and how its security is maintained.

La présente Politique s'applique aux informations relatives à une personne physique identifiée ou identifiable. Est considérée comme identifiable toute personne pouvant être reconnue directement, ou indirectement par le biais d'une combinaison d'informations que nous détenons ou auxquelles nous avons accès.

1.3 Dans la présente Politique, le « traitement » désigne toute opération impliquant l'utilisation ou la collecte de Données Personnelles, y compris leur gestion, structuration et stockage.

Our services are intended for users aged 18 and over. We do not knowingly collect information from, or permit access to, individuals under 18. If we become aware that such information has been collected, we will delete it promptly.

2. Quelles données personnelles détenons-nous à votre sujet

2.1 Lorsque vous accédez à nos services et canaux, ou visitez notre site web, nous collectons des Données Personnelles. Dans certaines situations, nous pouvons vous demander de fournir ces Données Personnelles.

In other cases, we collect your personal data by analysing how our Services and service channels are used, or by receiving your information from third-party partners.

3. Aucune obligation de divulguer des informations personnelles

You are not required to provide us with personal data. In some circumstances, choosing not to do so may prevent us from delivering the Services or granting you access to the website.

4. Quelles données personnelles nous collectons

4.2 The information collected does not constitute personal data and cannot be used to identify you.

4.3 Personal data you provide to us: any personal data you voluntarily share with us when connecting to a third-party online trading platform through our services.

4.4 Personal information you provide directly to third-party platforms to facilitate transactions includes your full name, address, phone number, and email address.

5. Base juridique et motifs du traitement des données personnelles

Vos données personnelles sont traitées par la société aux fins décrites dans la présente section, conformément à la base juridique applicable.

For details on the processing carried out to safeguard legitimate interests, please contact us by email.

5.4 Voici les raisons et les bases juridiques pour lesquelles nous pouvons utiliser les informations que vous nous fournissez :

6. Transfert de données personnelles à des tiers

6.1 The Company may also share Personal Data with third-party service providers that support our operations, including hosting and storage providers, IP address intelligence services, and user experience analytics platforms.

Vous pouvez également nous demander de transmettre certaines de vos Données Personnelles à des plateformes de trading tierces. Dans ce cas, nous communiquerons les Données Personnelles que vous nous avez fournies à ces plateformes. Leur utilisation de vos Données Personnelles est régie par leurs propres politiques de confidentialité. Vos Données Personnelles peuvent être partagées avec plusieurs plateformes de trading tierces.

6.3 The Company may share Personal Data with affiliated entities or business partners. This allows the Company to access the resources needed to improve and optimise the products and services offered to its clients.

6.4 Where necessary to protect the rights or assets of third parties, the Company is authorised to disclose Personal Data to regulatory, local, or other official authorities.

We may also share your Personal Data with potential investors, acquirers, or lenders to the Company or any other group company in connection with such a transaction — including the transfer or sale of Company or group company assets — or in connection with a merger, restructuring, consolidation, or insolvency of the Company or any other group entity.

7. Cookies et services de tiers

We may use third-party services, such as advertising providers or analytics companies, on our website. These third parties may also use cookies or similar technologies.

Cookies are small text files placed on your device each time you visit the website. They collect information about your preferences and browsing habits to improve your experience, remember your settings, and personalise products and services relevant to you. Cookies are also used for statistical and analytical purposes.

Certains cookies que nous utilisons sont des cookies de session : ils sont temporairement chargés sur votre appareil et restent actifs jusqu'à la fermeture de votre navigateur. D'autres sont des cookies persistants, qui demeurent sur votre appareil après la fermeture du navigateur. Ces cookies permettent au Site Web de vous reconnaître en tant qu'utilisateur récurrent et de faciliter votre retour sur le site.

7.5 Please note that some or all website features may not function as expected in this case.

Online Tracking Notice: This service does not currently support do-not-track signals.

8. Conservation des données personnelles

8.1 The Company will retain your Personal Data for as long as necessary to fulfil the purpose for which it was collected, as described in this Policy, or for any longer period permitted under applicable laws, regulations, policies, and ordinances.

8.2 Your information will be shared with third-party trading platforms for a period of 12 months. With your consent, we will continue sharing your data for an additional 12 months.

8.3 We regularly review the personal data we hold to confirm it is no longer needed.

9. Virements internationaux

Vos données personnelles peuvent être transférées vers d'autres pays, y compris vers des pays tiers ou des organisations internationales. La Société prend toutes les mesures nécessaires pour protéger vos données personnelles et garantir que vous pouvez exercer vos droits et accéder à des voies de recours juridiques effectives.

9.3 The Company can provide information on the security measures it implements to protect your Personal Data transferred to third countries or international organisations. To request this information, email: support@neigeplaciance.com

10. Sécurité des données personnelles

10.1 We have implemented appropriate technical and organisational measures to protect personal data, including safeguards against its accidental or unlawful destruction, loss, or alteration.

10.2 We cannot guarantee that the security of your Personal Data will be maintained free of error. We also cannot be held liable for any non-material, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, without limitation, any Personal Data disclosed as a result of transmission errors, unauthorised access by a third party, or any other cause beyond our reasonable control.

In certain circumstances, we may be legally or otherwise obligated to disclose your Personal Data to third parties, such as public authorities. In such cases, we have no control over the level of security those third parties apply to your Personal Data.

10.4 Personal data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of personal data you transmit to us online.

11. Hyperliens vers des sites web tiers

The website includes links to third-party sites and applications that are not under the Company's supervision. We are not responsible for how those sites or applications collect or process personal data. This Policy does not apply to activities carried out through such sites or applications.

When accessing third-party websites or applications, we recommend reading their privacy policies before deciding to use them or sharing any personal data with them.

12. Modifications de la présente politique

Cette Politique peut être modifiée à tout moment. En cas de modification, la version mise à jour sera publiée sur notre site web.

Lorsque des modifications importantes sont apportées à la présente Politique, nous nous efforcerons de vous en informer par les moyens appropriés et publierons une annonce sur notre site web.

12.3 Unless explicitly stated otherwise, any changes take effect upon publication of the revised Policy.

13. Vos droits

You have the right to ask us to verify the accuracy of your personal data, correct any errors, and delete any data we no longer need. You may also restrict the scope of processing applied to your personal data.

13.2 If you reside in the EEA, please refer to this page. These rights apply to the personal data you provide to us. To exercise any of these rights, send a request to the email address below.

13.3 Droits d'accès Vous pouvez demander à la Société de vérifier l'exactitude de vos Données Personnelles faisant l'objet d'un traitement et d'y accéder. La Société fournira une copie électronique des Données Personnelles en cours de traitement et pourra facturer des frais raisonnables pour toute copie supplémentaire. Les données sont mises à disposition sous format électronique sur demande. Le droit d'accès ne doit pas porter atteinte aux droits et libertés d'autrui. Si une demande est susceptible de nuire aux droits ou libertés d'un tiers, la Société peut refuser d'y donner suite ou en limiter la portée.

13.4 Right of Rectification The Company is entitled to correct inaccurate Personal Data. You have the right to request that any incomplete Personal Data held about you be rectified, taking into account the purpose of the processing.

13.5 Right to Erasure The following grounds apply: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) You withdraw your consent and no legal basis for processing exists; (c) You object, at any time, on grounds relating to your particular situation, to the processing of Personal Data concerning you where that processing is based on our legitimate interests or those of a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be erased to comply with a legal obligation to which the company is subject. This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.

13.6 Restrictions on Processing If you have concerns about the accuracy of your Personal Data, you may request that the Company restrict its processing. Where a restriction is in place, your Personal Data may only be retained with your consent, or to establish, exercise, or defend legal rights, to protect the rights of another individual, or where there is a substantial public interest ground within the European Union or a Member State.

13.7 Right to Data Portability Where processing is carried out by automated means and is based on your consent or on a contract to which you are a party, you have the right to access the personal data you have provided to the Company. You may request that your personal data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data transfer does not affect the rights or freedoms of others.

13.8 Right to Object You have the right to object at any time to the processing of your personal data where that processing is based on the legitimate interests of the Company or a third party, including any profiling based on those interests. Where we cannot demonstrate compelling legitimate grounds for the processing that override your rights, freedoms, or interests — or that are necessary for the establishment, exercise, or defence of legal claims — we will cease that processing. With regard to direct marketing, you may object to the processing of your personal data at any time.

13.9 Right to Withdraw Consent You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out before that withdrawal. You also have the right to lodge a complaint with the competent supervisory authority. You may file a complaint with a supervisory authority established by an EU Member State to protect the fundamental rights of individuals with respect to the processing of Personal Data within the European Union. European Union and Member State law may limit your rights regarding your Personal Data as set out in this section 13.

Nous vous fournirons les informations demandées dans le cadre des droits énoncés à la section 13 du présent accord dans un délai d'un mois à compter de la réception de votre demande. Ce délai peut être prolongé jusqu'à deux mois si la nature ou le volume des demandes le justifie. Le cas échéant, nous vous en informerons dans le mois suivant la réception de votre demande, en précisant les motifs de cette prolongation.

13.11 À moins que la loi ne s'y oppose, les informations demandées dans le cadre de vos droits au titre de l'article 13 vous seront communiquées gratuitement. Si une demande est injustifiée ou excessive — notamment en cas de demandes répétées — nous pouvons facturer un montant raisonnable pour couvrir les frais administratifs liés à la communication des informations ou à l'exécution de la mesure demandée. Nous pouvons également refuser d'y donner suite.

If we have reasonable doubt about the identity of the person who submitted your request, we may ask them to provide sufficient means of verification.